We are not responsible for delays to deliveries that are as a result of the courier.
We are not responsible for delays or stolen orders.Ā
Next Day Delivery is not available on pre-ordered or made to order items such as Phone Cases and I.D. Tags. Please allow up to 7 working days for delivery of these products.
We are unable to combine multiple orders.
INTERNATIONAL ORDERS
We are currently unable to ship DisneyĀ© products Internationally. Due to our license being UK/Ireland only. Apologies for any inconvenience caused.Ā
GUERNSEY & JERSEY
Shipping Service |
Cost |
Dispatch Time |
Delivery Times |
Royal Mail First Class Delivery |
Ā£7.50 |
2-5 Days |
Up to 10 days |
Ā EUROPE
Shipping Service |
Cost |
Dispatch Time |
Delivery Times |
Royal Mail international Airmail tracked
|
Ā£12.80 |
2-5 Days |
Up toĀ 21 days
|
DPD Direct |
Based on order weight |
2-5 Days |
Up to 10 days***
|
European countries includes: Ć
land Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Hungary, Iceland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, Poland, Portugal, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, Vatican City
***DPD Direct is only available in certain countries, highlighted in bold above. For orders underĀ ā¬150, the relevant taxes will be calculated and paid for at checkout. For orders with a value ofĀ ā¬150 and over, including postage, customs charges may apply. This also includes orders whereĀ the value isĀ ā¬150 and over, but a discount may have brought the price you pay under this amount.
REST OF THE WORLD
Shipping Service |
Cost |
Dispatch Time |
Delivery Times |
Royal Mail international Airmail tracked
|
Ā£12.80 |
2-5 Days |
Up toĀ 21 days |
The rest of the world includes: United States, China, Singapore, Thailand, Australia, New Zealand, CanadaĀ
We ship viaĀ Royal Mail and DPD tracked services, this will update on its route to the customer.Ā
Shipping is calculated at the checkout for orders shipped outside of the UK, based on weight and country.Ā
CustomersĀ are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
MISSINGĀ ORDERS
We are not responsible for delays or stolen orders. Please contactĀ Royal Mail with enquiries toĀ missing orders. If they have been shipped back to us due to anĀ incomplete address, we will be able to re-send this out to you but the postage will need to be re-paid and a reliable address used.Ā
Please keep an eye on your order tracking as if you have had an attempted delivery and do not collect within the local courier's time frame, the order will beĀ shipped back to us. This will result in further charges forĀ your order to be shipped back out to you or the items from your order being refunded and cancelled.