Shipping policy

UK DELIVERIES 

All items except Dog Beds, ID Tags, Phone Cases, EasyEat products and made to order items will be shipped from our warehouse. Dog Beds and EasyEat products will not be eligible for free shipping.

Please note that during busy periods, paid shipping takes priority. If you need an order urgently, we recommend that you select DPD Delivery at checkout. 
Shipping Service Cost Despatch Time Delivery Times
Royal Mail First Class Delivery £5.25 2-5 Days Up to 10 days
DPD Delivery (excludes Northern Ireland and weekend delivery) £6.50 Usually same day when ordered before 2.30pm, but allow 1-2 Days Up to 2 days
Free Royal Mail Delivery for UK orders over £60.00 FREE 2-5 Days Up to 10 days
Free DPD Delivery for UK orders over £90.00 

(excludes Northern Ireland and weekend delivery) 		FREE 2-5 Days Up to 2 days

INTERNATIONAL ORDERS

We are currently unable to ship Disney© products Internationally. Due to our license being UK/Ireland only. Apologies for any inconvenience caused. 

GUERNSEY & JERSEY
Shipping Service Cost Dispatch Time Delivery Times
Royal Mail First Class Delivery £7.50 2-5 Days Up to 10 days

 EUROPE
Shipping Service Cost Dispatch Time Delivery Times
Royal Mail international Airmail tracked £12.80 2-5 Days

Up to 21 days
DPD Direct Based on order weight 2-5 Days

Up to 10 days***

 

REST OF THE WORLD
Shipping Service Cost Dispatch Time Delivery Times
Royal Mail international Airmail tracked £12.80 2-5 Days Up to 21 days


Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

For more shipping information please see 'Shipping Info' page in the footer