FREE DELIVERY ON ALL UK ORDERS OVER £35
FREE DELIVERY ON ALL UK ORDERS OVER £35
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Terms & Conditions

Shipping

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

We are not able to cover the costs of tax/charges.

International Customs tax/charges are not within our control so you may be required to pay this depending on your location. 

 

Payment options

Secure options
  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay

Returns & exchanges

We gladly accept returns
Just contact us within: 7 days of delivery
Ship items back to us within: 14 days of delivery
We don’t accept exchanges or cancellations
But please contact us if you have any problems with your order.
The following items can’t be returned.
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
  • Custom or personalised orders

If you need to swap a size in your current order that has NOT been shipped yet please email us to do so via 

Enquiries@pawsompawsboutique.co.uk

Conditions of return
 
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

We will only use your shipping and billing address, and contact information
  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)