Christmas Shipping & Returns

We know that our customers want peace of mind that their orders will arrive in time for Christmas so you don't disappoint your pups. That's why we have put together this handy guide of recommended dates to get your orders in with us by!*

Tuesday 19th December
Last day for Royal Mail Christmas delivery

Wednesday 20th December
Last day for DPD Christmas delivery - order before 12pm

Friday 23rd December
PPB closes for Christmas but you are still able to place orders with us!

Week commencing 2nd January
Any orders placed over the Christmas period will be processed during this week. Please bear with us!

14th January
Any orders placed in between the 1st and 24th December can be returned up until 14th January 2024. Our normal refund policy applies for any purchases made from 25th December onwards.

*Our team are working hard to get your orders out but unfortunately, we have no control over our courier shipping times once the parcels have left our HQ. Therefore, these are advised dates only - PPB cannot 100% guarantee delivery by 25th December.